who we are

We are a friendly and close knit team at 1-2-1 with combined experience spanning over 50 years within Hospitality & Retail.


darren bland

managing director

I have spent the last 19 years in the sales industry helping companies drive new business & building strong relationships which in turn help build long-term sustainable pipelines.

I first started out working for Sage as an internal Account Manager and went on to become a Team Leader responsible for a team of Account Managers.

After leaving Sage, I worked for a number of other companies within the SaaS sector, delivering good quality appointments & relationships which ultimately led to me  joining the market leader in hospitality solutions, Fourth.

In 2011 I started up 1-2-1 Hospitality with Tony O’Shaughnessy. At the time, we focused solely on hospitality using our expertise & knowledge gained in this sector but eventually branched out to multiple sectors that included retail, leisure & education.

I am a very motivated family man with a lovely wife and two wonderful children. I’m very passionate about football, supporting Crystal Palace, and 4 years ago I started up my own kids football team, Stone Cross Royals - for which I am a coach and the Chairman.

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leigh neale


I originally came from a background in retail, spending 7 years at Dixons Carphone (formally Dixons Stores Group). I started out as a Sales Executive within Currys and soon became a Sales Team Leader. I then transferred internally to PC World and became the Business Advisor for Currys/PC World Eastbourne where my role was predominantly B2B sales.

Just over 4 years ago, I was introduced to Darren and given the chance to change career paths and join a new exciting & growing company, 1-2-1 Hospitality & Retail.

Not long after joining 1-2-1, I quickly settled within my role as Client Manager. I loved all aspects of my role from building new business relationships to helping companies grow.

Around a year ago, I became a Director at 1-2-1 and as well as continuing to manage client accounts, my role has expanded to include overseeing the operational running of 1-2-1, recruitment and marketing.

Outside of work I enjoy spending time with my wife & baby boy, getting my regular adrenaline fix on roller coasters and following my beloved West Ham United FC.


tony o'shaughnessy


I spent 25 years in the software industry after having taken a HND in Computer Studies. I first found work as a Computer Programmer going through the ranks of Analysis, Project Manager and eventually becoming an IT Manager.

I set up ABS back in 1998 and then sold it to Fourth (formally Fourth Hospitality) in 2007. I remained with Fourth until 2011.

I re-engaged with Darren in 2011, having previously worked together at Fourth, and together we we started up 1-2-1 Hospitality.

My passion is for people & business.

I am married with two children, two grandchildren and two dogs. I love golf, reading and music.


ellis goodwin

client manager

I’ve had a varied career working in the sales, charity fundraising and service industries.

I’ve been with 1-2-1 Hospitality just under two years and in that time have enjoyed making contacts within the industry.  I very much enjoy talking to a huge range of senior decision makers and Directors within businesses and introducing them to companies that could add value to them. 

In my spare time I enjoy creative writing and visiting the cinema and theatre.


Could this be you?

Client Manager

We are always on the lookout for new people to join our growing team.

Do you have a background in Telesales?

Have you previously worked within SaaS?

Do you like to challenge yourself?

If the answer to any of these is yes than we would like to hear from you.

Please feel free to get in touch. Email us your CV and a few words about yourself to leigh@1-2-1hospitality.com